If you are returning your product to a store, please have your order number available for reference. John's Music location across Canada, or be sent back directly to our warehouse in Winnipeg. John's Music reserves the right to alter the return/refund policy to accommodate customers who are not utilizing the policy in good faith. If your purchase included a free shipping allowance, that amount will be deducted from the amount being refunded. Products with missing accessories or packaging, as well as products no longer in original condition, can still be exchanged or returned, with replacement costs and/or product devaluation taken into consideration. John's Music's discretion.Īny product exchanged or returned after 30 days will be subject to a restocking charge. Returns are subject to restocking fees at St. 99 United Kingdom Zone 5 (Isle of Man, Scilly Isles & Channel Islands)Products may be exchanged or returned for a full refund within 30 days of the purchase/shipping date, provided they are in original condition and include all of the original accessories and packaging. DPD Express 2 Working Day Service £ 15.99 United Kingdom Zone 3 (Northern Ireland) DPD -EXPRESS TWO Working Days Service £ 13.99 United Kingdom Zone 2 (Scottish Highlands)Ģ working day service (for orders is received before 2pm). DPD EXPRESS 2 Working Days Service £ 10.99 United Kingdom Zone 1 (Mainland + IOW) DPD Standard Delivery 1-3 WORKING DAYS FREE United Kingdom Zone 1 (Mainland + IOW).We will notify you of the charge on receipt of your order.ĮU and International Deliveries are sent via our Courier Company DPD. Large Parcels which exceed 30kg (volume metric weight may be applicable on the box size) or 175cm in length will be subject to a postage surcharge. Please be aware that VAT is Now Paid at Point of Arrival.Īs well as local VAT, you may also have to pay any duty that is due if the goods were not made in the EU or UK. Orders placed for dispatch internationally will have the VAT amount removed before processing. Please have a look at our Terms & Conditions for more information regarding our returns policy. If your Goods have been damaged in transit please sign for them as 'damaged' and contact us immediately on 020 7228 1000 or email Returns Please ensure you thoroughly check your Goods before signing for them. Sticks and Drum Skins) are guaranteed for 12-24 months and we will act on your behalf with the manufacturer and whenever possible provide you with a loan item free of charge. Developed in tandem with Terry Bozzio, the Radia Cup Chime provides a high-pitched, bell-like accent that stacks well on other cymbals. We are prepared to replace free of charge or offer a full refund for any Goods which are proved to be of defective manufacture or materials at the time of their purchase. Short for 'Hand-Hammered', the HH is one of the flagship cymbal series of Sabian and one of the first series launched at the start of the company in 1981 alongside the AA. Or phone with new lead times and an estimated delivery date.ġ Hour delivery slot with DPD as standard when you give us your mobile number! You can reschedule, cancel and confirm parcel deliveries direct from your mobile. Used & Demo Gear My Account Wish List Contact Us Shopping Cart (0) Checkout. Where delivery times are not available, we will be in contact with you via email All Delivery Times and Dates are Subject to Stock Availability.Next working day services are subject to availability.
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